Privaatsuspoliitika - E-õppe lahendused ettevõtetele

It is important to Kaksik OÜ to respect your privacy and comply with all applicable laws and regulations regarding any personal information we may collect about you when you visit www.kaksik.ee or interact with us. By using our website and interacting with us, you agree that we will collect and use your information in accordance with this Privacy Policy.

With this privacy policy, we want to explain to you what data we collect, how we use it, and what your rights are to protect your data. This privacy policy applies to our website and its visitors, as well as to everyone (our customers, partners, etc.) with whom we communicate by email, telephone, or other means of communication.

The processor of your data is Kaksik OÜ, reg. number: 16118465, e-mail: stanislav@kaksik.ee.

We collect and process information in accordance with the European Union's General Data Protection Regulation (GDPR), which entered into force on 25.05.2018.

Data collection and use

What data do we collect?

The information we collect includes information that you knowingly and actively provide to us when using or participating in our services or promotions, as well as all information that your devices send when accessing our services.

Your personal data may reach us in the following ways:

When you contact us by phone, email or other means of communication.
If you enter into a cooperation agreement or other similar document with us.
When you browse the website www.kaksik.ee.
When you comment, like or share any posts on our social media accounts.
If you send us an information request via the website.

What are the types of data collected?

Personal data

We only ask for personal information from you when it is necessary to provide you with a service. When you contact us or visit our website, you may share the following information with us:

first and last name;
email address;
postal address, country, county, city;
telephone number;
Conversation history between you and us;
information about your web browser and IP address.

Log files

The website www.kaksik.ee stores log files about its visitors. The information collected may include:

type of device used;
Internet Protocol (IP) address;
browser type;
Internet service provider (ISP);
date and time of website visit;
entry and exit page;
the number of clicks on the website.

We use the information in the log files to analyze trends, administer the website, track the activities of visitors to the site, and gather demographic information. The information obtained is not intended to, and does not, identify any individual.

Cookies

Like most websites, we use "cookies" on our website. A cookie is essentially a text file that is stored on a user's device when they visit a website. Cookies are used to determine and store preferences, regional settings, service usage options, and more.

If you wish, you can disable the use of cookies in your browser settings, but in this case, the content of the website offered to you may be limited.

Cookies are divided into persistent and session cookies. Persistent cookies remain on your personal computer or mobile device even after you have closed your browser or computer. Session cookies, however, are deleted immediately after you close your browser.

How do we use the data?

We may use the information we collect for various purposes, including:

To fulfill the contract and provide the service.
To maintain, administer, develop, personalize and expand our website.
To collect statistics so that we can provide better services and/or offers and to understand and analyze the behavior of visitors to our website.
To identify you by phone, text message or email.
When sending you information and requesting feedback about our services.
To prevent fraud and protect our website.
To enable us to connect with you via social media account.
To enable reading of conversation history to speed up the provision of relevant advice, with the aim of improving the quality of our service.
To develop new services or products and improve their functionality.
For other purposes. For example, to analyze data, study trends, and evaluate the effectiveness of our advertising campaigns.

In what cases is it possible for us to share your data?

We may share or transfer your personal information in connection with a change in ownership, merger, sale of assets, financing or acquisition of our business. We will notify you of the transfer of your personal information and when it becomes subject to the provisions of a different privacy policy.
We may share your information with our affiliates, requiring them to comply with this Privacy Policy. Affiliates include our parent companies, subsidiaries, joint venture partners, or companies that we own.
We may share your information with our business partners to provide you with certain products, services or promotions.
We may disclose your personal data for any other purpose with your consent.
We are required to disclose your personal information if required to do so by law. We may also disclose your information in good faith to comply with a legal obligation, protect our rights or property, prevent or detect possible violations of the law related to the use of our service, and ensure the safety of users of the service.

In order to provide our service better, we may share your data with third parties. The main third parties are:

For analytics purposes – Google Analytics (https://policies.google.com/privacy)
Marketing activities – Facebook (https://www.facebook.com/privacy/explanation)

How long do we retain your personal data?

We will retain your personal data only for as long as necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. The Company also retains log files for internal analysis purposes.

Customer data – for the entire period of being a customer and for 2 years after the end of the customer relationship or as agreed in the contract.
Accounting data (including contracts and their expiration) – 7 years.
Log files – 7 years.

Your rights to protect your data

You always have the right not to share your information with us, knowing that doing so may affect your experience on our website. If you choose not to share your information with us, we will not treat you any less favorably for doing so. When you provide us with personal information, you understand that we will collect, store, use and disclose it in accordance with this Privacy Policy. You have the right to request details of the information we collect about you.

When we receive personal information about you from a third party, we protect it in accordance with this Privacy Policy and the laws of the Republic of Estonia. If you share your personal information with a third party, you confirm that you have the right and permission to do so.

Even if you have previously agreed to share your personal information with us for marketing purposes, you have the right to change your mind at any time. You always have the right to opt out of our communications and to request that we remove your information from our databases. From time to time, we may also ask for information about you to verify your identity. If you find that the information we have collected about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us by email: stanislav@kaksik.ee. We will do our utmost to correct inaccurate, incomplete, misleading or out of date information.

If you believe that we have breached the relevant data protection law and you wish to make a complaint, please contact us using the contact details provided in this document and provide us with full details of the breach. We will investigate your complaint promptly and will respond to you in writing, setting out the results of our investigation and outlining the steps we will take to resolve your complaint. You also have the right to complain to a regulatory authority or data protection authority.

GDPR data protection rights

We want to make sure you are aware of all your data protection rights. Every user of the site has the right to the following conditions:

Right of access - You have the right to request copies of your personal data.
Right to rectification of data - You have the right to request that we correct any data that you believe is inaccurate. You also have the right to request that we complete any data that you believe is incomplete.
Right to erasure - under certain conditions, you have the right to request the deletion of your personal data.
Right to restriction of data processing - under certain conditions, you have the right to request restriction of the use of your personal data.
Right to object to the use of personal data - under certain conditions, you have the right to object to the use of your personal data.
Right to data portability - under certain conditions, you have the right to request that we transfer the data we collect to a third party or directly to you.

Security of your data

The security of your personal information is important to us, but please remember that no method of transmission over the Internet or electronic storage is 100% secure. While we will do our best to protect your information, we cannot guarantee its complete security.

Kaksik OÜ will take all steps reasonably necessary to ensure that your data is processed securely and in accordance with this privacy policy and the laws of the Republic of Estonia. Your data will not be transferred to any organization or country unless there is a compelling reason for this and the security of your data is guaranteed.

Referring to other websites

Our website may contain links to other websites that are not owned by us. If you click on a third-party link, you will be directed to that third-party site. We strongly recommend that you review the privacy policy of each site you visit.

We have no control over third-party sites and assume no responsibility for their content, privacy policies, services offered, or anything else.

Privacy Policy updates

We reserve the right to make changes to this Privacy Policy document from time to time. When we update this Privacy Policy, we will change the last updated date at the bottom of the document. If you continue to visit and use our website after we update this Privacy Policy, we will consider this as your tacit consent to the changes.

Last updated 24/03/2026